Privacy Policy

IntroductionThe Skin Clinic Faversham  is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We CollectWe may collect and process the following information:Name, address, telephone number and email addressDate of birthMedical history and health information relevant to treatmentPayment informationAppointment historyPhotographs taken for clinical records and treatment monitoringInformation submitted through website contact forms
How We Use Your InformationWe use your information to:Provide consultations and treatmentsManage appointmentsCommunicate with you regarding your careProcess paymentsMeet legal and regulatory obligationsImprove our services
Lawful Basis for ProcessingWe process your information under one or more of the following lawful bases:ConsentPerformance of a contractLegal obligationLegitimate interestsProvision of healthcare services
Sharing InformationWe will not sell your personal information.We may share information with:Healthcare professionals involved in your careRegulatory authorities where requiredProfessional advisersIT and software providers supporting our business operations
Data SecurityWe take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure.
Data RetentionClinical records will be retained in accordance with legal, regulatory and insurance requirements.
Your RightsYou have the right to:Access your personal informationRequest correction of inaccurate informationRequest erasure where applicableRestrict processingObject to processingLodge a complaint with the Information Commissioner’s Office (ICO)
ContactIf you have questions regarding this policy, please contact:The Skin Clinic Favershaminfo@theskinclinicfaversham.com01795 228040